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Your High-Net-Worth Client Strategy: It's what they want, not what you know
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"Your High-Net-Worth Client Strategy: It's what they want, not what you know"
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High-net-worth clients expect exceptional service in all facets of their lives.

Luxury hospitality and retail brands, as well as the concierge physician sector, often deliver a superior, personal experience, helping to set the service standard in their respective industries.

In our new white paper, Your high-net-worth client strategy: It's what they want, not what you know, we reveal that fostering trust and personalizing the investor experience can help you consistently meet, or exceed, your clients’ expectations. With the lack of an existing standard, today's financial advisor has an opportunity to create one for our industry.

We also discuss:

  • Why your HNW clients – not you – define great service
  • Why HNW investors leave – even when they’re satisfied
  • How you can create a “wow-able” experience
  • Why you need to earn their trust through every interaction and transaction
  • How journey maps, workflows and personas can help you anticipate – not react to – their needs

Get your copy of Your High-Net-Worth Client Strategy

 

Information presented by Independent Advisor Solutions, a strategic business unit of SEI Investments Company (SEI).

The Financial Planning Association® is not affiliated with SEI or its subsidiaries.


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